Scheduling Coordinator

Website Monarch Healthcare Management

Where care and customer service come together.

Starting Wage $15.50 – depending on experience 

The Scheduling Coordinator is responsible for the completion and ongoing maintenance of hours worked by all  nursing personnel required to meet budgeting and staffing guidelines set forth by the corporate office and  nursing administration. This position must work closely with nursing administration to facilitate a schedule which  will meet the needs of the residents and keep within the budgeted hours. Also, this person will communicate  with the HR Director to assure accuracy in replacements, trades or other changes that require adjustment of the  schedule. 

ESSENTIAL RESPONSIBILITIES AND DUTIES 

To Become Knowledgeable of Staffing Patterns in Order to Create a 2 Week Schedule for Licensed  Nurses/Nursing Assistants 

Complete schedule for each pay period for nurses and nursing assistants as directed by the staffing  pattern of the Director of Nursing. 
Transfer information to daily assignment sheets that go to each unit. 
Post schedule 2 weeks prior to the beginning of the next pay period. 
Determine productive nursing hours daily in coordination with nursing administration. 
To Facilitate Changes in Scheduling as Required to Keep Nursing Hours Within Guidelines.

Assure Human Resource Director is notified of any changes made to the schedule to include absences or  trades made to posted schedules.  
Replace any call-ins with the appropriate level of nursing personnel as directed.  
Works in cooperation with nursing and Administrator to resolve any employee concerns or conflicts. 
Communicates unmet needs for scheduling to Human Resource Director. 
Promotes and Establishes Healthy Relationships and Uses Professional Conduct with Residents, Families,  Visitors, Supervisors, Other Health Care Professionals and Co-workers 

Follows dress code, wears name tag, and limits personal phone calls.  
Is courteous and cooperative with residents, families, visitors, supervisors, and co-workers. 
Always maintains resident confidentiality. Understands the need for complete privacy of all health care  data. 
Promotes a positive and professional image both in the facility and in the community. 
Appropriately refers residents, families, and visitors to licensed staff to answer questions. 
Abides by and promotes the Continuous Quality Improvement program of the Rehabilitation Center 
FACILITY COMPLIANCE 

Attends a minimum of 12 hours of continuing education per year pertinent to your department and  designated by the ADON.  
Notifies registry of name and address change.
Attends nurse aide meetings in facility.  
Attends all staff education of the Rehabilitation Center relating to safety, infection control and disease  process.  
Participates in inspections and audits as designated.  
Attends educational programs on Continuous Quality Improvement, customer satisfaction and other  such programs.  
Maintains current knowledge of Minnesota Department of Health regulations. 
Maintains and applies knowledge of current policies and procedures as outlined by Monarch Healthcare  Management.  
Provides written documentation of education received outside of facility 
Promotes a highly positive workplace centered on strong customer service, inclusivity and ensuring staff  feel welcome and supported 
QUALIFICATIONS 

Education and Experience 

Must be organized and able to work independently.  
Requires good working relationship and communication with all staff, residents, families, physicians  and visitors.  
Must be able to perform essential functions of the position with or without reasonable  accommodation.  
Must qualify for employment, after criminal background check, per guidelines of the Minnesota  Department of Human Services. 
Preferred 

High School Graduate preferred 
Experience in healthcare, skilled nursing facility or assisted living community 
Required Skills and Abilities 

Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
Resilience: ability to welcome constructive feedback, course correct and not take it personally
Personability; ability to get along with all personality types and inspire trust with residents, staff, family
High emotional intelligence (EQ) 
Ability to actively listen, with the goal of understanding 
Ability to clearly speak and proficiently read and write in English 
Comfort in operating in ambiguous situations and with diverse populations 
Ability to thrive in an environment that is fast-paced and rapidly growing 

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply for this job please visit monarchmn.com.

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